- To know and understand the care and support of the service user.
- To undertake the tasks detailed in the service user’s care and support plan using a person-centred approach and in the least intrusive way
- To encourage the independence and motivation of theservice userand not foster dependent behaviour.
- To provide input into the care and support plans of service users by regularly feeding back tothe Care home Care Supervisor or Senior carer
- To assist service users getting up in the morning and going to bed at night
- To prepare food and drink for the service user, being aware of the service user’s choice,likes/dislikes, nutritional needs and cultural requirements
- To provide light general household domestic duties, including housework and laundry,as detailed in the care plan or instructed by Management
- To take responsibility for the safe handling of property and equipment belonging to theservice user.
- To maintain good communication and develop effective working relationships with service user.
- To provide companionship to the service user, actively talking and listening to them abouttheir interests
- To help the service user to maintain contact with their family and friends
- To accompany the service user on trips into the community
- To assist the service userto manage their personal affairs
- To ensure as safe as possible the living environment for the service userwhilst respecting theservice user’s choice and rights
Recording and Reporting
- To maintain detailed accurate records in respect of care tasks undertake.
- To regularly read care and support plans, acknowledging changes
- To protect the confidentiality of all information relating to the service userand not divulgeinformation to anyone who is not authorised to receive it
- To promptly report to the office or Out of Hours Care Coordinator any issues concerningthe care, support, wellbeing or behaviour of the service user and update records accordingly
- To continue to monitor where concerns have been reported and recorded
- To recognise the signs of abuse and immediately report abuse or suspected abuse to a manager
- To report any complaints to the office or Out of Hours Care Coordinator
- To contact the office or Out of Hours Care Coordinator if running late
General
- To dress appropriately
- To seek out best practice and look at innovative ways to improve the quality andefficiency of service delivery
- To attend and participate in regular Care Worker team meetings and any other relevantmeetings
- To attend in house and external training pertinent to the role of Care Worker
- To observe all health & safety rules and take reasonable care to promote health andsafety of self and others and raise any concerns to the senior Care Supervisor
- To aim to ensure everyone has equal treatment and equal access to services andemployment
- Any other duties requested by Senior Management, which are within the scope of the post of acarer varying from one care home to the other.